Privacy Policy
At Digital Site Builder, we respect your privacy. This policy explains how we collect, use, share, and protect personal information when you visit our website, request a quote, contact us, or schedule a consultation.
Effective date: November 5, 2026 · Business location: Ontario, Canada
1. Who we are
Digital Site Builder provides website design and related services to businesses in Canada. For questions about this policy or our handling of personal information, contact our privacy representative at info@digitalsitebuilder.ca.
2. Information we collect
When you choose to contact us, request a quote, or book a consultation, we may receive your name, business name, email address, phone number, preferred appointment details, website or business information, project goals, budget or timeline information, and anything else you include in your message. Please do not submit passwords, payment card details, or other sensitive information through these forms.
Our hosting and service providers may also process technical information needed to operate and protect the website, such as IP addresses, browser details, device information, and request or security logs.
3. Why we use information
We use information to respond to inquiries, prepare estimates and proposals, arrange consultations, discuss or deliver requested services, maintain website reliability and security, and meet applicable legal obligations. We do not use inquiry details for unrelated marketing without an appropriate basis and consent where required.
4. Our service providers
We use the following services to operate our website and communicate with visitors:
- Cloudflare Pages: hosts and delivers our website and may process technical and security-related request data.
- Web3Forms: processes information submitted through our contact and quote forms when those forms are enabled.
- Calendly: processes information you provide when scheduling a consultation. Its booking interface may use cookies or similar technologies; please review the notices and controls displayed when booking.
These providers operate under their own privacy terms. Information may be processed or stored outside Canada and may be subject to laws in those jurisdictions. We encourage you to review Cloudflare's Privacy Policy, Web3Forms' Privacy Policy, and Calendly's Privacy Policy.
5. Cookies and analytics
We do not currently plan to use Google Analytics or advertising pixels on this website. Essential hosting, security, and embedded booking functionality may use cookies or related technologies. If we introduce additional analytics or marketing technologies, we will update this notice and implement any consent choices required by applicable law.
6. Consent and your choices
When you voluntarily submit an inquiry or schedule a consultation, we use the information to handle that request. You may contact us to ask questions about our practices or withdraw consent for optional uses, subject to applicable legal or contractual limits. If you prefer not to use a website form, you can email us directly.
7. Sharing and disclosure
We share information with service providers only as reasonably needed for the purposes described above. We do not sell personal information. We may disclose information when required or permitted by law or to protect our services and users.
8. Retention and safeguards
We aim to retain personal information only as long as reasonably needed to respond to inquiries, manage business relationships, maintain necessary records, and meet legal obligations, after which it should be securely deleted or anonymized. We use reasonable administrative and technical safeguards appropriate to the information involved, but no online system can guarantee absolute security.
9. Access, correction, and deletion requests
You may request access to personal information we hold about you, ask us to correct inaccurate information, or request deletion where applicable. Please email info@digitalsitebuilder.ca with “Privacy Request” in the subject line. We may need to verify your identity before fulfilling a request, and some records may need to be retained where required or permitted by law.
10. Questions and complaints
We welcome privacy questions and concerns at info@digitalsitebuilder.ca. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada, where appropriate.
11. Updates to this policy
We may revise this policy as our website, providers, or legal obligations change. The effective date at the top of this page will be updated when material changes are made.